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Natasha C
May 11, 2022

BUG REPORT: WebGL causing graphics issues

  • May 11, 2022
  • 1 reply
  • 39 views

Hi there

I use the Lucidspark whiteboards to tutor students online and I've been having an issue with WebGL.

I get a notification at the bottom of the screen that WebGL has been enabled and then all my writing on the whiteboard gets a weird paint splatter effect and sometimes becomes illegible.

I've been using Lucidspark for months now and this just started happening a couple of weeks ago. I've gone through all of the help docs and disabled WebGL in my browser settings and it still happens. Please help.

    Comments

    Liz G
    Lucid support team
    May 11, 2022

    Hi Natasha 

    Thank you for posting in the Community! I have answered this question on your original post found here!