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BUG REPORT: WebGL causing graphics issues

  • May 11, 2022
  • 1 reply
  • 27 views

Natasha C

Hi there

I use the Lucidspark whiteboards to tutor students online and I've been having an issue with WebGL.

I get a notification at the bottom of the screen that WebGL has been enabled and then all my writing on the whiteboard gets a weird paint splatter effect and sometimes becomes illegible.

I've been using Lucidspark for months now and this just started happening a couple of weeks ago. I've gone through all of the help docs and disabled WebGL in my browser settings and it still happens. Please help.

Comments

Liz G
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  • Lucid support team
  • May 11, 2022

Hi Natasha 

Thank you for posting in the Community! I have answered this question on your original post found here!