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Bug - new connector behavior unpredictable when adjusting connector lines

  • January 15, 2025
  • 6 replies
  • 114 views

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When adjusting connector lines between connected objects there is now some sort of default limit to how close that line can come to the connector head. Once that limit is reached the connector line behavior is unpredictable and undesirable. 

This seems like a newly introduced behavior that is different than what has existed before.

I have attached a gif, with an example document located here: (link)

 

Best answer by jimmy

Hey!  Following up to let you know that we have a fix that should improve this line interaction.  We are working to get it into the product ASAP.

Comments

jimmy
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  • Lucid product team
  • January 15, 2025

Thank you for the excellent bug report!  I am the product manager over canvas layout and you are correct that this is a new (and undesirable) experience.  We merged some changes yesterday afternoon to lines and this interaction is definitely a bug.

 

We are aware of the issue and have a fix in the works.

 

 


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  • January 16, 2025

Me too. Worst possible timing as I have a critical work deadline! 

Please can you advise on the estimated bug fix time? Thanks 


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  • Lucid support team
  • January 17, 2025

Hi ​@Nicola and ​@blehnig! Thanks for following up in the Community!

While we don't have a formal timeline to report, it is our current priority to fix this regression. We will update this thread when the fix has been completed. 

I am sorry for any issues this has caused in your workflow!


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  • January 21, 2025

You can turn off “line connections” and “snap objects to grid” from document settings as a workaround for now until a fix is pushed out.


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  • Author
  • January 21, 2025

Thank Hamada. I know that you are trying to help, but the “snap objects to grid” option was already deselected in the sample above. And, for ERDs the connector lines are the whole point of the diagram, and would be useless without them.

Hoping for a fix rollout soon.


jimmy
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  • Lucid product team
  • Answer
  • January 22, 2025

Hey!  Following up to let you know that we have a fix that should improve this line interaction.  We are working to get it into the product ASAP.