Hi ​@ddegreef, thank you for posting your question in the Lucid Community! To begin, it may be helpful to review the org chart customization section within the Help Center article.

For your privacy, I’ve removed the link to your document from your post. Instead, would you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. This PIN is secure and only members of the Lucid support team can access your document using the PIN. For more information on generating a Support PIN, check out this Help Center article. 

Thank you for your help and patience as I look into this further!

Hi Ambar D,

After much research, I found the solution to the problem: it was caused by the presence of a rectangle in the flowchart, which shifted several positions to the bottom. This is not described anywhere in the documentation.

Thanks for the quick support.

Didier

Case closed

Hi ​@ddegreef, I’m happy to hear that you’ve found the solution to this! Thank you for describing the solution here for others who may encounter a similar problem. 

Please let me know if there is anything else I can do to support your work in Lucid!