Hi ​@vdinning 

Please find the responses addressing each of the points you raised:

Can I have a dotted line between two managers?  If so how?

A: To create a line between shapes, simply select the line tool from the toolbar and click and drag to draw the desired connection. However, if you encounter any issues with the lines appearing invisible, there are a couple of troubleshooting steps you can take. Try opening the document in an incognito browser window to see if that resolves the issue.

Can I have employees lined up between two leads so it doesn’t appear they report to either, it’s just the way we want the chart to look?

A: Start by drawing a line between their respective boxes. Once the line is in place, select it and navigate to the top toolbar, where you'll find the line style menu. From this menu, choose the dotted line option to give your diagram a professional and polished look.

Is there a chat function that I can use as I am creating my org chart?

A: While Lucidchart doesn't have a dedicated chat function designed for org chart creation, it does offer robust collaboration features that enable real-time teamwork. With these features, you can seamlessly work with others on your org chart, a collaborative environment that streamlines the design and editing process.

I hope this information is helpful in resolving your issue! Additionally, if you're having trouble locating a specific option, here's a handy tip: take advantage of the Find and use Features, Pinnacular - shown below:

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards