Hi Steven

Thanks for posting to Lucidchart Community! I'm so sorry for the delayed response. Could you try the following to see if it helps?

• Could you delete the bubble and add another bubble to the mind map to see if that works?


• Could you try opening your document in a private or incognito window to help us narrow down the potential cause?


• Could you also try connecting to a different network? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility.

If those don’t resolve the problem can you please attach a screenshot of the issue and the URL of your document to this form so we can take a closer look? Thanks so much for your help and patience!