I’m trying to drag arrows between shapes in my Lucid Board and they are not “sticking”. I will drag it from one box to another, and it will show, but once I click off of it, the arrow disappears. Does anyone know how to resolve this? None of my other Lucid Boards have run into this issue.
Answer
Arrows in Lucid document disappear and do not stay shown
+2Best answer by jwang3939
For some reason all arrows were marked as transparent *FACE PALM*
Thank you for your help -- I resolved the issue! It’s odd that the default “color” for the arrows was transparent, but I haven’t noticed the issue since on other boards. Must be a me issue lol
+5Good afternoon
Is this happening on all documents? I’m not able to reproduce this same behavior, however I do want to assist you to get this resolved. Can you tell me if you have tried clearing cache/cookies on your browser, and if the behavior persists? You could also open the document in an incognito window to test if clearing the cache and cookies would work. If it does not persist in an incognito browser then that would indicate that you need to clear cache and cookies on your browser. If that doesn’t work then we can continue to troubleshoot what is happening here.
+2For some reason all arrows were marked as transparent *FACE PALM*
Thank you for your help -- I resolved the issue! It’s odd that the default “color” for the arrows was transparent, but I haven’t noticed the issue since on other boards. Must be a me issue lol
+5
How odd! I am not sure I would have thought of that as the culprit, but I am glad you figured it out!
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