I’m trying to drag arrows between shapes in my Lucid Board and they are not “sticking”. I will drag it from one box to another, and it will show, but once I click off of it, the arrow disappears. Does anyone know how to resolve this? None of my other Lucid Boards have run into this issue.
Page 1 / 1
Good afternoon
Is this happening on all documents? I’m not able to reproduce this same behavior, however I do want to assist you to get this resolved. Can you tell me if you have tried clearing cache/cookies on your browser, and if the behavior persists? You could also open the document in an incognito window to test if clearing the cache and cookies would work. If it does not persist in an incognito browser then that would indicate that you need to clear cache and cookies on your browser. If that doesn’t work then we can continue to troubleshoot what is happening here.
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
