I'm new to Lucid for Education. I'm adding teachers and students from my school and they all show up with the role "users". Is that correct? I found something online that said that when they signing on from their email invite users would be asked if they are a teacher or student. But when I signed up a fictitious student they were not asked the question. Now they show up with the role "user". Thanks in advance for your help.
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Hi Evelyn
All invited students and teachers will have the default role of User in Lucid so it is expected to see newly added/invited with the User role. The persona picker you are referencing is for individual users rather than your use case which is an Educational Enterprise account. I do not think there is anything you need to worry about here and you can continue adding your users!
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