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Adding owership of documents outside of your group

  • April 14, 2021
  • 1 reply
  • 7 views

Justin N

We are undergoing a re-org and merging with another team in our agency.  Until now each group managed their own Lucidchart licenses.  However now we will be joining the new team and need to bring all of our Lucidchart documents with us.  It does not appear I am easily able to find someone on the new team to transfer ownership to so I can decommission our current Lucidchart group.

 

Is there a way to do this?  Is there a way to export the documents as a file and have the user re-upload them once they are a member of the new Lucidchart team?

Comments

Abby S
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  • Lucid community team
  • April 14, 2021

Hi Justin

Thanks for posting on the community. Because this issue is specific to your account I've create a ticket for this and we will reach out with next steps to help you consolidate these accounts.