I added a new user but that new user never received an email so he couldn't login... I don't see an article to help troubleshoot this scenario.
Page 1 / 1
Hi Krista thanks for posting in the community!
Please submit a ticket using our contact support form and provide their email address of the user you invited so we can look into this and help get them added successfully.
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
