I added a new user but that new user never received an email so he couldn't login... I don't see an article to help troubleshoot this scenario.
Adding a user - no email received
+15Hi Krista thanks for posting in the community!
Please submit a ticket using our contact support form and provide their email address of the user you invited so we can look into this and help get them added successfully.
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
