Our Account Owner has recently left our business how do we transfer account ownership without the account owner being present?
N.B I am already an Admin of our instance
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Hi James
Thank you for contributing to the Lucid Community! To update the account owner we'll need to verify your ownership of the account through a support ticket. I have opened a support ticket on your behalf and you can expect an email from our support team shortly. They will guide you through the necessary steps to transfer the account ownership smoothly.
If anyone else finds themselves in a similar situation please don't hesitate to open a support ticket by sending an email to support@lucid.co. Our support team is dedicated to helping you with any account-related inquiries.
Thank you for being a valued member of the Lucid Community. If you have any other questions or concerns feel free to let me know.
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