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Account and all documents seem to be gone

  • August 10, 2021
  • 1 reply
  • 19 views

Jon M

Is there a way to confirm that my account has been deleted through my internal IT team? My account and all documents seem to be gone. They are asking me to confirm with Lucid that this is the case. 

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Abigail M
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  • Lucid support team
  • August 10, 2021

Hi Jon thanks for posting in the community! Since this question is account-specific I am moving your inquiry to a support ticket to get you taken care of. If anyone else has questions about the state of their account please fill out this form to reach our support team.