Brandfetch integration broken in Lucidchart

Question

After the update, the Brandfetch integration is no longer working. This is an essential part of my workflow to visually communicate how different tools speak to each other. Can this please be fixed ASAP?

alison cheney · Answer

Hi​@bada_chungus, thanks so much for flagging this.I'm sorry the Brandfetch integration stopped working for you after the update!I can tell it's a key part of how you map out how your tools connect, so I really appreciate you letting us know.We're seeing reports about some integrations behaving differently in the new Lucidchart editor, and I've passed your post along to our team so they can look into Brandfetch specifically. In the meantime, a couple of things might help:If you have the option, try switching back to the classic editor to see if Brandfetch works there for now.Let us know which part is failing (the integration doesn't load, no results come back, or it shows an error). Screenshots are really helpful if you can share them.I'll follow up here as soon as I have an update. Thanks again for your patience!

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