Hello Lucid Community! As we close out the summer we’re excited to share a new webinar several help center articles and some important bug fixes. We also highlight a brand new set of feature requests–keep them coming! Let us know what you’re working on and what we can help you with below.
Most Popular Conversations
Here are the Lucid Community’s most popular posts from August! Check them out and keep the conversation going by asking a question or sharing a tip of your own.
- Use layers to create a current and future state diagram
- How do I move a page from one document to another?
- Switching IDPs? Here are some helpful tips for switching between SAML providers
Implemented Feature Requests
We heard you! Check out the latest changes to our products that you’ve been asking for:
- Need to send someone to a specific piece of content for review? Do you want them to focus on a specific section of your Lucidspark board? We’ve made that even easier with the ability to share a link to a specific frame on your board. Learn how in our Frames article from the Lucidspark Help Center.
New Events and Opportunities
Documentation can be your company’s competitive advantage! Hear about best practices for documentation upkeep helpful framework and templates and expert advice on using the Lucid Suite as a single source of truth in our next webinar on September 29th – Effortless documentation: Building a living blueprint for your business.
Top Feature Requests
The Lucid Community’s current most popular feature requests! If you’d like to see these in the future add your thoughts to our Lucidchart Lucidspark or Lucidscale feature request form. We’d also love to see your tips and workarounds in the threads linked below.
Product | Product Idea or Feature Request | |
1 | Lucidchart | View document without creating new version in Revision History |
2 | Lucidchart | |
3 | Lucidscale |
For more information on how these feature requests are used please refer to this “What Happens to My Feedback?” post.
New Help Center Articles + Community Posts | Lucid Support Team
Peruse the latest changes to the Help Center and tips and tricks from the Lucid Support Team to stay up to date on your favorite features!
- Explore the powerful new addition to the Standard shape library–the Diagram Key–to bring additional clarity to your diagrams. Learn more about this beta feature in the Diagram Keys article.
- Lucidchart now supports an integration with ServiceNow! Learn how to generate a diagram of your application portfolio with the new Integrate ServiceNow with Lucidchart article from our help center.
️Bug Fixes
Our development team has been hard at work! These issues are now resolved and you should be able to use these features without issue.
Issue | Details | Status | |
1 | Likely related to an issue with the DNS entries for the new subdomain we are using for the Admin Panel (admin.lucid.app) | Resolved 8/31/22 |
Known Issues
Our development team is aware of the following issues - follow the threads linked below to stay tuned for updates!
Issue | Status | Details | |
1 | Hotspots not functioning for documents embedded in Confluence | Under investigation | Links function normally within the Lucidchart editor but fail to open when the document is embedded in Confluence |
2 | Non-Latin alphabet exporting issues | Under investigation | Text exports successfully to PDF but isn’t recognizable by PDF viewer |
2 | Can’t multi-select objects using ctrl+left-click and drag | Reported | Workaround: Use ctrl+left-click to select additional objects individually |