Hi Doug

Thanks for posting in the Lucid Community. I'm sorry to hear you're having trouble with your ERD. We have not received other reports of this occurring from users and I have not yet been able to reproduce. We'd like to help troubleshoot this with you individually so I've created a support ticket for you. Please refer to that thread for further correspondence. 

Hello I am having the same issue. Was there a resolution to this problem?

Hi Brittany thanks for continuing this thread! We have resolved a few ERD bugs since your post -- would you mind confirming whether the issue is still occurring?

Please also try the following:

• Open your document in an incognito window and confirm whether you are able to reproduce the issue.


• Open your document in an alternate browser and confirm whether you are able to reproduce the issue.


• Can you try toggling WebGL off? This can be done by going to View > Rendering > Use WebGL and un-selecting this option.

If you are still seeing problems please submit a support ticket so we can gather more information and assist you directly. Thank you!