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Hello Lucid Community! 


With the start of a new year we’re excited to launch Lucid Community News which will include regular updates about changes and new features in our products popular conversations bug fixes and feature requests. Our goal is to highlight important conversations keep you informed about the latest at Lucid and help you get even more value out of Lucidchart Lucidspark and Lucidscale. 



We aim to publish this newsletter once a month; make sure to follow the Announcements and Community Information topic so you never miss an update and post any comments or questions below!


 


✨ Most Popular Conversations


Here are the Lucid Community’s most popular posts from December! Check them out and keep the conversation going by asking a question or sharing a tip of your own.



 


πŸ“… New Events and Opportunities


Lucidspark Templates: Have you created a Lucidspark board you’re proud of? Submit it here for the chance to have it published as an official template and be featured in our template gallery where it will be accessible to millions of users!


 


✏️ Top Feature Requests


The Lucid Community’s newest feature requests! If you’d like to see these in the future add your thoughts to our Lucidchart Lucidspark or Lucidscale feature request form. We’d also love to see your tips and workarounds in the threads linked below.


 

























 

Product



Product Idea or Feature Request


 

Lucidchart



Change default shapes in new document



 



Lucidchart



Customizing grid and rulers



 



Lucidspark



Link one object to another



 


For more information on how these feature requests are used please refer to this β€œWhat Happens to My Feedback?” post.


 


πŸ“° New Help Center Articles + Community Posts | Lucid Support Team


Peruse the latest changes to the Help Center and tips and tricks from the Lucid Support Team to stay up to date on your favorite features! 



  • In Lucidchart and Lucidspark there’s a new ability to set a password and expiration date for shareable links for your documents and boards.

  • Lucidspark has new tools to help you guide collaborators through your board or brainstorming session. Check out the new Facilitator Tools article and β€œPaths” addition to the Frames article to get the most out of these features. 

  • For an example of Lucidchart features in action take a look at this community post from our team of product experts about up-leveling your org chart using Group View. Give it a try or ask a question in the thread for help from our team!




πŸ”
Known Issues























 

Issue



Status



Details



 



Lag when importing another Lucidchart document



Investigating



Workaround: Import function still works even though modal doesn’t display correct page 



 



β€œCustom crop” exports larger portion of document or board 



Reported



Workaround: Export selection as PNG or JPEG. Some users have also had success when copying content into a new document then exporting with custom crop there. 


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