Hi
Somehow I am having 2 lucid license assigned to my one email account ID - jaydip.gxxxx@tribalgroup.com and as far as I am aware I am only using one as I login with my email ID.
Can I request your help with process of removing duplicate license account without loosing lucid diagrams/documents?
Thanks
Jaydip
Hi Jaydip thanks for posting in the Lucid Community! I can see that the second license is occupied by an email address with a typo. I will reach out to you via email to resolve this issue as this requires some sensitive information.
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