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Jira cards are not syncing

  • April 22, 2025
  • 1 reply
  • 31 views

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Hi there.

I converted ~ 10 cards to JIRA issues in my diagram.

However, it looks like the cards are stuck trying to sync between Jira and Lucid

Note: other cards converted individually worked fine

Best answer by Zuzia S

Hi ​@Neil Laurance, thanks for your post and I am sorry that you are encountering this issue!

It seems like you have filed a Support ticket with our team who is already taking care of the matter. Please let us know if you have any additional questions or concerns.

Cheers!

Comments

Zuzia S
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  • Lucid community team
  • Answer
  • April 24, 2025

Hi ​@Neil Laurance, thanks for your post and I am sorry that you are encountering this issue!

It seems like you have filed a Support ticket with our team who is already taking care of the matter. Please let us know if you have any additional questions or concerns.

Cheers!