I want to import draw.io diagram to lucid chart. I got the lucid chart licence through my organization. I have noticed that there is Import menu under file menu but mostly menus are disabled for me. I am attaching the screenshot for ready ref.
Page 1 / 1
Hi
The issue sounds like a result of organizational account settings restricting access to import features, Kindly reach out to your organization’s admin to move forward.
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
Hi
I am just following up here wondering whether you are still encountering any issues? If you are, can you please send a Technical Support PIN for your account? This will allow me to take a closer look at the behaviour you’re experiencing. Please navigate to your Account Settings to generate this PIN. For more information on generating a Support PIN, check out this Help Center article.
Cheers!
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
