I need to embed the fonts into the exported pdf and changing the font does not impact the exported pdf’s preference to use “Helvetica”. I tried Roboto, PTSans, and Open Sans. I checked the PDF font embedding status with pdffonts.
In case someone is facing the same issue, the workaround I used was to (1) export to SVG, (2) import SVG using InkScape or similar, and (3) export back to PDF.
How would I embed the type-1 fonts into the exported PDFs?
Thank you in advance for your help!
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Hi
Thanks for posting in the Community and I'm sorry for the trouble you're experiencing with exporting. I see that you already tried changing the font of your document and testing the export. Your question is unique in that you also provide a solution, but let me see if I can help further. Could you please try:
- Exporting in a Chrome Incognito browsing session. This often improves performance by clearing your cache and cookies and disabling your extensions.
- Exporting again on another network ensuring that you are on a strong stable connection.
If none of these tips help would you mind sending in a support ticket so that we can take a look at your specific document? Please include the document URL, a description of your download settings, and the exported file. Thank you for your help and patience!
Hi
If the troubleshooting steps don’t help improve the issue, would you mind providing the following information to help us better understand the issue you are experiencing?
- A description of steps you took leading up to the issue.
- Any relevant screenshots.
This will help us take a closer look. Please feel free to let us know if you have any questions!
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