Hi I’m getting the below error. Can you help?
Message: Something went wrong during authentication. Please contact Lucid Support. (Error Code: CE006)
Flow ID: c0f74d7955cfcd8a
Time: 2024-11-20T17:16:40.006Z
Question
Please contact Lucid Support. (Error Code: CE006)
+8Hi
Could you please try exiting out of Canvas and logging back in and try reconnecting to Lucid? If this does not resolved the issue, could you please provide the following information?
- A screenshot of the issue.
- A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
For additional troubleshooting steps, you can check out this Community Post!
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