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Hi Lucid Community,

We are exploring ways to leverage Lucid APIs to retrieve user license details. While we are aware that SCIM APIs are available for enterprise plans, our interest lies in obtaining information about users in Team, Enterprise Shield, and similar pricing plans.

Specifically, we would like to use APIs to identify which licenses users have been allocated—such as Team, Enterprise Suite, or Shield add-on licenses. We understand there are currently no direct APIs for this purpose and are curious if there might be any workarounds or alternative methods to achieve this.

Hi ​@zoran , thank you for your question. 


You can review the subscription type for your organization from your individual Account Settings page or via the Billing tab in your Admin Panel. 


The Enterprise Shield add-on enhances security and compliance at the account level, offering advanced admin tools for safeguarding data, managing users, and ensuring regulatory compliance. These features apply to the entire account rather than as individual licenses. More details are available in the Enterprise Shield article  in the Lucid Help Center.


It’s also important to note that Team and Enterprise subscriptions are distinct. The SCIM API can query users only within the scope of the bearer token associated with a single subscription. For example, a token tied to an enterprise account will return users with enterprise-level licenses, and their license assignments will be reflected in the user schema.


If you have specific questions about our schema or need to troubleshoot, let’s continue the discussion in the thread you opened here: SCIM API Response Format.


Let me know if you have further questions!


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