Thank you for reaching out to us. Do you have an active license for Lucidchart or Lucidspark? Not having either would prevent access to the developer portal, but at least one of the two should be enough to grant access.
@Trevor J Yeah I have an active license for Lucidchart, the admin gave it, our company is under the Enterprise Plan. So I don’t get it.
Just to confirm the behavior, you’re saying you received the developer role from an admin on your account, similar to the “Via Admin” instructions on the Unlocking developer tools page. After this the “Developer” button should appear at the bottom left of the Lucid documents page, but it’s not showing up?
@Trevor J I’m using Google Chrome, it’s getting me here:
But I don’t get why im receiving this message because I got the developer role already.
@Trevor J I got all the Developer privileges from the admin:
So now it’s working, I had to click on “Request license”, there was a glitch I think.
@Trevor J Could you tell me how to test the connection please?
Glad to hear it’s working! If you’re able to access the developer portal, that should be an indicator that you have access to all developer tools. Depending on if you’re wanting to create an extension or hit the REST API endpoints, you can test each by following these steps:
There are several reasons why the request could be failing. Refer to the Get Profile page to see the details of the endpoint.
The first things I would check are if your token has the correct scopes and if you’ve included the `Lucid-Api-Version` header. The scope required for this endpoint is `user.profile`.
@Trevor J This is what I receive:
In Authorization, I just selected Bearer Token and I put my Token.
In the case of using an API Key, this endpoint requires the User grant.
Could you check that the API Key you created has this grant?
Ok and what should be the other grants if I want to be able to use the API
Each endpoint specifies which grant is required to access it. If you’d like a single API key that is able to access any endpoint, giving it the highest level of every grant would work just fine. (Documents Edit, Folders Edit, Users View, and Accounts Edit)
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Supplemental Lucid Community Terms.
You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.