+11The end point for exporting document to Png is no more available.
request.Headers.Add("Accept", "image/png;dpi=200"When you run it, you get a HTTP 400 error.
If you use jpeg, it runs as expected
request.Headers.Add("Accept", "image/jpeg;dpi=200"One more remark. Could be interesting to be able to export to “.vdx” and “vsdx” Microsoft Visio format with this end point. I know it is an old, old request but in case 😊.
Regards.
Best answer by vscala
Hi Michel, we're having trouble reproducing it on our end, but the information you provide will be key in helping us get to the bottom of it.
To help us investigate this further, could you please provide some additional details?
Are you getting any other error messages besides the 400 error code?
Does the import work if you lower the DPI?
Do PNG exports work with any other documents, or is this issue specific to certain documents?
If possible, could you please provide the Document ID of the document that's failing to export?
Thanks for your help! We'll look forward to your response so we can continue troubleshooting.
+2Hi Michel, thanks for reaching out. I'm taking a look at your issue now and will update you once I have a response from our internal teams.
+2Hi Michel, we're having trouble reproducing it on our end, but the information you provide will be key in helping us get to the bottom of it.
To help us investigate this further, could you please provide some additional details?
Are you getting any other error messages besides the 400 error code?
Does the import work if you lower the DPI?
Do PNG exports work with any other documents, or is this issue specific to certain documents?
If possible, could you please provide the Document ID of the document that's failing to export?
Thanks for your help! We'll look forward to your response so we can continue troubleshooting.
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