Hi @janejane , thank you for contributing to the Lucid for Developers Community. 

While our API does not currently support programmatic updates for documents linked to Google Sheets, I can help troubleshoot the issue you’re facing.

First, could you confirm if you've made any edits to the dataset directly from the Lucid data panel (located on the left-hand side of the Lucidchart interface)? Changes made in Lucidchart to the dataset linked to Google Sheets can interrupt the auto-update feature.

Additionally, are the updates not occurring for all rows in the dataset, or do newly created rows in Google Sheets seem to sync to Lucid correctly?

Hi @Richard U : Thanks for the reply.  

I did not make any edit to the dataset directly from the Lucid Data Panel.
The updates are not occurring for all rows including newly created rows automatically.  However, the update occurs when clicking the refresh button from the Data Panel.

@Richard U : Note that I am using the license provided from our company.  So I am assuming it shall be the Enterprise License.

@janejane Thank you for providing those details. After reviewing the issue, it appears that this is a bug. I've escalated this to our Development team for further investigation.

We are committed to resolving this issue, and I will keep you updated as we receive more information. I’m sorry for any inconvenience this may cause!

If you have any other questions or need anything else, just let me know!

@janejane Good news! This issue has been resolved. Thank you for your patience while we worked to get this addressed.

Please let us know if the issue reappears or anything else comes up.