I haven’t had a need to use Lucid Chart in the last couple of months, and now that I come back, the design looks somewhat different. I found it annoying that if I pick a template that uses distinct kinds of shapes that Lucidchart doesn’t automatically change the list of default shapes that are available to me, and I had to manually make some adjustments to my project in order to get access to additional advanced shapes from a separate list of shapes. But now I can’t even find this option. I selected the template for a “Decision Tree” but in my tool bar on the left side I don’t see any way to select any shapes that are of the decision tree. All I have access to is the plain shapes like squares, circles etc. Am I missing something here? Has nobody else experienced this problem with templates? Does anybody have a solution? I’m legally blind and I have given up on trying to find the answer by myself. Its taking up too much of my day.
Never mind. I figured it out. The app changes to a different interface when I start a new template vs just creating a blank document. I will just create a blank document from now on. I don’t know what these people were thinking in creating a mess like this. How hard is it to realise that a template needs to come with the shapes for that template. 
Good morning,
Thank you for sharing your experience. I posted this feedback internally. If you are open it would be great if you shared your feedback as an idea here, this way we can get others in the community to vote on it as well and gauge how often this comes up for others.
No thanks. As I am a software developer and designer myself, I have very opinionated feelings about things like this. I feel that a software company should make decisions based on a passion for the product, and not flawed systems like voting. I mean, I didn’t even know that voting was an option and I’m sure many others like me also have no idea. And so they won’t even know to go an vote for my suggestion. In my opinion, if your company cannot learn the easy way, by using your ears and then applying your own best judgement, then you should learn the hard way by having a competitor doing a better job than you and taking my business from you.
Additionally, since you’ve shared some context here, I’ve also converted this post to an idea so that it’s visible to others within the Product Feedback section of the community - from here, they can upvote it and add details of their own. This allows us to make requests more discoverable for other users, as it’s valuable to our product development team to understand how many people have the same feedback.
For more information on how Lucid manages feedback via this community, take a look at this post:
One thing to note, you can utilize our Universal Canvas feature to easily switch between Lucidchart and Lucidspark, regardless of what product or template you use to create your document. Please let me know if you have any further questions about this feature.
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