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Idea

Team Hub: Email notification for requests to join team

Related products:LucidchartLucid Suite
  • July 17, 2026
  • 0 replies
  • 46 views

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Hi Lucid product folks - I would like to request a feature enhancement for notifications. I would like the ability to be notified over email (preferable) or Slack when people request access to a Team Hub where I am a manager. 

Currently, this requests to join or requests approved are not available over email or slack:

 

My user stories for this feature request are:

  • As a team manager, I need to review access requests and approve or deny depending on the requestor. I need to be notified of the requests so that I can go to Lucidchart and review/approve them. I am not in Lucidchart every day so I need something to proactively prompt me to take action. 
  • As a team member, I need to be granted access to my team so I can complete my work in a timely manner. I need my request to be reviewed and approved promptly to reduce friction to completing my work which is very often deadline-driven.
  • As a new hire to my organization, I have a large number of onboarding tasks to complete. I need to ensure access requests are completed without having to follow up with many different approvers so that I can jump in to my work as soon as possible after I start.