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Idea

Feedback on Login Form Usability with Password Managers

Related products:LucidchartLucidspark
  • January 17, 2025
  • 1 reply
  • 11 views

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Hello Lucid Team,

I wanted to share some feedback regarding the login form on your platform. Currently, the multi-step process where users first input their email and then, after an animation, the password field appears, poses a challenge when using password managers like Bitwarden.

When attempting to use the auto-fill feature, the password field often disappears, making it difficult to complete the login process smoothly. This adds unnecessary friction for users relying on password managers.

It would greatly enhance the user experience if both the email and password fields were visible simultaneously. This would allow users to auto-fill their credentials in one go, making the login process faster and more seamless.

Thank you for considering this improvement, and I hope it helps make the platform more user-friendly for everyone.

Comments

Ambar D
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  • Lucid community team
  • January 24, 2025

Hi ​@L3on, thank you for your feedback regarding the login experience! Your details here are incredibly valuable for our teams as they research product enhancements. Just to clarify, are you able to log in to your account? Please let me know if you are having trouble accessing your account and I would be happy to dig deeper into this. 

We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post: