Hey there thank you for posting in the Lucid community! Our sincere apologies for the delayed response on this thread - I wanted to follow up in case this answer may still be useful to you and to provide a solution for other users who see this thread in the future.

Thank you for your request for customizable mouse options for canvas interactions! We're always looking for ways to improve Lucidchart and your feedback is the best way for us to keep developing a useful and effective product. We would also love to hear additional detail about your use case or see an example of what you're hoping to achieve in the thread below. Thanks for your request!

There is a similar request from 2019 and you have not been able to add a configuration for this?

Hi Jorge

Thanks for adding to this thread.

Unfortunately we can’t make every feature request happen. Some conflict with other requests while others might not make sense for the development of our product. However we will try our best to implement as many feature requests as possible.

Additionally implementing a new feature might a long process. There’s a lot of work that goes into making a new feature for our products. So if it’s been a while and a request still hasn’t been implemented don’t lose hope! It might just be delayed but that doesn’t necessarily mean it won’t happen!

Hold down right mouse button and then you can drag pan in the natural way. Agreed the middle button reverse pan is super weird

+ 1 here
The pan behavior of the middle mouse button is akward and counter intuitive.
Also I find the scroll wheel zooming annoying...I would prefer both things to behave like in Miro: mousewheel zoom middle mouse button: hand pan like when using right mouse button...

Definetly will be  requesting this.

Cheers

Hi Luciano 

Thanks for adding your feedback! We appreciate you sharing your thoughts with us and look forward to continuing to improve our products!

Another +1

All the links take one back to the main page (https://community.lucid.co/ideas) in order to submit new feedback - is there no existing feature request that users can upvote?

Hi Dario, thanks for your comment, and apologies for the confusion. We’ve recently updated our feedback collection process as part of our migration to a new community platform. We are no longer utilizing an external survey to collect feedback and instead want to publicly collect requests to increase visibility and make it easier for you to add your own use cases and details to existing requests. This is why the form above now redirects to the Product Feedback space in this community.

Regarding a request to upvote - this is it! Simply click the “upvote” button beneath the title of the idea at the top of the page. I’ve also gone ahead and updated responses above to reflect this new process. Thanks for your patience as we work through all of these updates across all requests! For more information about how we’re handling feedback, I recommend this post:

Thanks Micah - I’ve gone ahead and upvoted this, but I think it might make sense for me to add a new request which gives more detail, and is easier for other community members to find.

@Dario You are more than welcome to - we look forward to hearing what you’d like to see!