Unable to convert Mermaid Diagram-as-Code to editable Lucid shapes

Hello Lucid Support Team,

I’m running into an issue with a diagram created using Diagram as Code (Mermaid) that I’m unable to resolve, and I’d appreciate guidance on whether this is a product limitation or a configuration issue.

Goal
I want to convert an existing Mermaid-based diagram into fully editable native Lucidchart shapes (so individual boxes, connectors, and containers can be selected and edited without touching Mermaid code).

Current State

• The diagram was created using Diagram as Code (Mermaid).

• Clicking the diagram always selects it as a single object and opens the Mermaid editor.

• Individual shapes and connectors are not directly editable.

What I’ve Tried

1. Right-clicking the diagram and checking for:

   • “Convert to shapes”

   • “Detach from diagram as code”
     → These options do not appear.

2. Keyboard shortcuts:

   • Ctrl+Shift+V (Paste special)
     → No prompt appears; nothing happens.

3. Copy → Paste within the same document:

   • No option to paste as shapes.

4. Checking top menus and contextual toolbars:

   • No visible option to convert or detach from Mermaid.

5. Verifying selection:

   • The diagram always behaves as a single Diagram-as-Code object.

Observed Limitation
It appears that in my Lucid environment / tenant:

• Mermaid diagrams cannot be converted into native shapes

• There is no exposed “convert” or “paste as shapes” workflow

• Diagram-as-Code objects are effectively locked to code-only editing

Question

• Is this behavior expected for certain plans or tenant configurations?

• Is there an official way to convert Mermaid diagrams into native Lucidchart shapes in this environment?

• If not, is recreating the diagram manually the only supported path?

I’ve attached screenshots showing:

• The Mermaid editor opening when the diagram is selected

• The absence of any “Convert to shapes” or “Paste as shapes” options

Thanks in advance for your help and clarification.