Question

SCIM API Users endpoint — unable to retrieve users beyond 10,000 results

Forum|Forum|2 days ago
May 12, 2026
3 replies
60 views

+1

ahegde

Hi team,

We are integrating with the Lucid SCIM API (GET /scim/v2/Users) to collect enterprise user data. We've noticed that the API appears to have a server-side pagination limit of 10,000 records — any request with a startIndex greater than 10,000 returns an empty result set (totalResults: 0, Resources: []), even when the totalResults field in earlier responses.

Questions:

Is there a confirmed server-side limit on for the SCIM Users endpoint? If so, what is it?
Is there an alternative pagination mechanism that would allow us to retrieve all users beyond 10,000?

+4

Michael B
Lucid product team
Forum|Forum|1 day ago
May 12, 2026

Hello Ahegde,

When a `filter` is applied, it can cause the effect you are seeing. Our filtering mechanism has an internal limit that causes this to happen. Will you check if you have a filter and if so can you query beyond 10k?

If that is the cause, try reworking your filters such that the result will never be greater than 10k. You may have to query over multiple different filters to get everything you are looking for.