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August 27, 2026
Question

Lucidscale not creating new documents

  • August 27, 2026
  • 0 replies
  • 18 views

This is a change to functionality and preventing me from using LucidScale.

When creating a new document via the Data Hub for an AWS Account, the resulting document doesn’t open in LucidScale, but opens in LucidChart instead. Previously the document would open and launch a dialog to select automated or manual diagrams.

When I switch back to LucidScale no menus are displayed.

In LucidChart there is a new Cloud resources tab on the left bar. However, this doesn’t provide the same functionality as LucidScale and isn’t displaying any data for me.

 

Existing LucidScale diagrams can be edited as previously.