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I can't generate see the API section to generate an API Token

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I don’t get it, I just got the admin and developer roles and I still can’t see the developer portal.

I tried to see the API section in order to generate a token for integration but I can’t see it.

I went throught all this documentation https://lucid.readme.io/docs/guides-unlocking-developer-tools and I’m still stuck.

What am I missing? Thank you.

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Trevor JAnswer

Lucid product team

Glad to hear it’s working! If you’re able to access the developer portal, that should be an indicator that you have access to all developer tools. Depending on if you’re wanting to create an extension or hit the REST API endpoints, you can test each by following these steps:

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Trevor J

Lucid product team

Hi @lnguyenduc,

Thank you for reaching out to us. Do you have an active license for Lucidchart or Lucidspark? Not having either would prevent access to the developer portal, but at least one of the two should be enough to grant access.

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lnguyenducAuthor

@Trevor J Yeah I have an active license for Lucidchart, the admin gave it, our company is under the Enterprise Plan. So I don’t get it.

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Trevor J

Lucid product team

Just to confirm the behavior, you’re saying you received the developer role from an admin on your account, similar to the “Via Admin” instructions on the Unlocking developer tools page. After this the “Developer” button should appear at the bottom left of the Lucid documents page, but it’s not showing up?

Does this link show an error message? https://lucid.app/developer

Could I also ask what browser you are using?

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lnguyenducAuthor

@Trevor J I’m using Google Chrome, it’s getting me here:

But I don’t get why im receiving this message because I got the developer role already.

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lnguyenducAuthor

@Trevor J I got all the Developer privileges from the admin:

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lnguyenducAuthor

So now it’s working, I had to click on “Request license”, there was a glitch I think.

@Trevor J Could you tell me how to test the connection please?

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Trevor JAnswer

Lucid product team

Glad to hear it’s working! If you’re able to access the developer portal, that should be an indicator that you have access to all developer tools. Depending on if you’re wanting to create an extension or hit the REST API endpoints, you can test each by following these steps:

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lnguyenducAuthor

@Trevor J I would like to use the API to convert drawio diagrams to LucidChart diagrams with a Python script.

I tried to access this endpoint https://api.lucid.co/v1/users/me/profile by entering the right Bearer Token but it didn’t work, why?

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Trevor J

Lucid product team

There are several reasons why the request could be failing. Refer to the Get Profile page to see the details of the endpoint.

The first things I would check are if your token has the correct scopes and if you’ve included the `Lucid-Api-Version` header. The scope required for this endpoint is `user.profile`.

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lnguyenducAuthor

@Trevor J This is what I receive: