How to move my documents from one Lucid account to another, without sharing?

hi @imran.10245 

To move your documents from one Lucid account to another without sharing, you can follow these steps:

1. Download Documents from the Original Account

   • Log in to your current Lucid account.
   • Open the document you want to transfer.
   • Go to the "File" menu and select "Download As."
   • Choose the appropriate file format (e.g., PDF, PNG, Visio).
   • Download the document to your local device.

2. Upload Documents to the New Account

   • Log out of your current Lucid account and log in to your new Lucid account.
   • Go to the "Documents" page.
   • Click on the "Import" button.
   • Select the downloaded files from your local device to upload them to the new account.

Tips

• Before uploading, organize your files in folders on your computer to make it easier to manage them in the new account.
• If you encounter any issues or need assistance, contacting Lucidchart support can provide additional help and potentially more efficient solutions.

By following these steps, you can transfer your documents from one Lucid account to another without the need for sharing. For a robust list of your options to transfer documents, refer to this help center article.

Hope this helps.

Regards,