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Hey there, this is more than subscription issue it’s a matter of the web of trust we extend as patrons to Lucid → Recurly 

I think at a minimum Lucid should pronouncedly inform their patrons of relationships with third parties. A better solution would be to place Lucid’s identity in the trust chain of the cert when they forward their patrons to Recurly.  As it stands it appears as a cheap forgery.

Your billing support did fix the problem after I traveled to PP and disassociated my presence there to Lucid.  The user portal settings never recovered and IMO needs refactoring for a better UX.