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Why is my shareable link not showing

  • November 29, 2021
  • 1 reply
  • 71 views

Kimone R

My sharable link is Grayed out. Why? 

Best answer by Coumba D

Hi Kimone

Thanks for posting in the Lucidchart Community!

There could be various reasons why a shareable link appears greyed out/inactive. The type of subscription you work with may have specific settings set by your admin which may prevent you from sharing a document. It can also be that you are trying to share a document which owner is not you and that has sharing restrictions.

 

Anyone interested in knowing more about sharing documents can refer to the following help article: Share with collaborators in Lucid

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Coumba D
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  • Lucid support team
  • Answer
  • November 29, 2021

Hi Kimone

Thanks for posting in the Lucidchart Community!

There could be various reasons why a shareable link appears greyed out/inactive. The type of subscription you work with may have specific settings set by your admin which may prevent you from sharing a document. It can also be that you are trying to share a document which owner is not you and that has sharing restrictions.

 

Anyone interested in knowing more about sharing documents can refer to the following help article: Share with collaborators in Lucid