I have created several software architecture diagrams on lucid chart. I can easily grant access to my peers who helped me edit the diagrams. However, when I try to share/give access to my client, she cant open or view it. It says” You cant access this resource because it is stored in a different location” . Can anyone help me with this issue. We tried different emails but my client cant open it. Her email is the one with start@juristechne.com.au. It says she has the edit and view permission but whenever I send her invite and she clicks the invite link,
it shows the error page.