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I am a user (not an admin) of LucidCharts.  I want to use features that are available in Enterprise only but cannot tell if my company has purchased a Teams license or an Enterprise license.  How do I tell what license type I have been provisioned?

 

Thanks in advance,

Scott

Hi ​@Scott Bean 

Thank you for reaching out! As a Lucidchart user, you can check whether you have been provisioned under a Teams or Enterprise license by following these steps:

  1. Sign in to your Lucidchart account at lucidchart.com.
  2. In the top-right corner, next to your profile avatar, you will see your plan, and all the features included in your plan. - see screenshot below.

 

  • If you cannot access Enterprise-only features (such as advanced data linking, automation, or enhanced admin controls), you may have a Teams license.
  • If you see Enterprise features but cannot use them, your company may have an Enterprise subscription, but you may not have Enterprise-level access.

Since license provisioning is managed by your organization's administrator, please try:
✅ Contacting your IT department or Lucidchart administrator for confirmation.
✅ Checking with your internal support team to verify if you are assigned to an Enterprise plan.

 

You can also access the plans and billings page here: Plans and billing overview – Lucid.

If you wish to adjust your plan, you can submit your request here: Submit a request – Lucid

If you need further assistance or if your admin requires help managing licenses, let us know—we’re happy to assist!

 

 

 


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