Skip to main content

I change a users name in our AD and the sync to Lucid Chart updated the user information but all documents are missing. Can the documents be recovered?

User info updated: last name and email address.

The updated user account in the admin portal still has the user creation date when the employee was hired. 

 

Hey there! Thanks for posting in the community. I have moved your inquiry to a ticket, so that we can help you more directly with these missing documents!

Thank you

 


Reply