I change a users name in our AD and the sync to Lucid Chart updated the user information but all documents are missing. Can the documents be recovered?
User info updated: last name and email address.
The updated user account in the admin portal still has the user creation date when the employee was hired.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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