We have just enrolled a new user into Lucid, when viewed under the Admin console we can see that this user has a Lucid Suite license attributed to their account.
However when they go to create a new Team Folder they are prompted to request a Lucid Suite license…
What’s going on here?
And it’s resolved itself, the only thing that has changed is time (about an extra 30min into the future).
Hi Rohan,
Thanks for the update! We’re glad to hear the issue has been sorted out. Let us know if you have any additional questions.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
