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Unable to remove license from user who don't require lucid chart license. Please see below given option is coming and we are not able to untick and free license from users. Please support.


Hi there 


Thanks for posting in the Community! This sounds like an account specific issue so I will move your request to a support ticket for one-on-one troubleshooting. Please keep an eye out for an email from Lucidchart Support.


Due to the specificity of this issue if any other users are encountering this please fill out this contact form to submit a support ticket. Thanks! 


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