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Dec 1, 2023 10:07 PM UTC
Solved

Unable to onboard new users

Unable to add new user as well unable to modify domain settings. This is really critical.

Karsten B
Karsten BAnswer
Lucid support team
Dec 1, 2023 10:43 PM UTC

Hi there,

Due to the nature of the domain control feature and the need for user info to solve this issue we are creating a support ticket to address this issue. You should get an email notifying you the ticket was created!

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Karsten B
Karsten BAnswer
Lucid support team
Dec 1, 2023 10:43 PM UTC

Hi there,

Due to the nature of the domain control feature and the need for user info to solve this issue we are creating a support ticket to address this issue. You should get an email notifying you the ticket was created!

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Dec 11, 2023 5:12 PM UTC

This is not resolve. I tried to reach out but email does not update ticket.

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