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December 1, 2023
Solved

Unable to onboard new users

  • December 1, 2023
  • 2 replies
  • 73 views

Unable to add new user as well unable to modify domain settings. This is really critical.

Best answer by Karsten B

Hi there,

Due to the nature of the domain control feature and the need for user info to solve this issue we are creating a support ticket to address this issue. You should get an email notifying you the ticket was created!

Comments

Karsten B
Karsten BAnswer
Lucid support team
December 1, 2023

Hi there,

Due to the nature of the domain control feature and the need for user info to solve this issue we are creating a support ticket to address this issue. You should get an email notifying you the ticket was created!

December 11, 2023

This is not resolve. I tried to reach out but email does not update ticket.