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Unable to onboard new users

  • December 1, 2023
  • 2 replies
  • 58 views

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Unable to add new user as well unable to modify domain settings. This is really critical.

Best answer by Karsten B

Hi there,

Due to the nature of the domain control feature and the need for user info to solve this issue we are creating a support ticket to address this issue. You should get an email notifying you the ticket was created!

Comments

Karsten B
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  • Lucid support team
  • Answer
  • December 1, 2023

Hi there,

Due to the nature of the domain control feature and the need for user info to solve this issue we are creating a support ticket to address this issue. You should get an email notifying you the ticket was created!


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  • Author
  • December 11, 2023

This is not resolve. I tried to reach out but email does not update ticket.