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Need help connecting AI Prompt for LucidChard to connect to my ChatGPT endpoing. Keep getting this error: Failed to get response from custom endpoint

Seems like I’ve tried every possible combination of “model”, “endpoint URL” etc.

 

Hi @JerryS

Thanks for your post! I sincerely apologize for the delayed response. Our AI Prompt Flow integration will return this error message if the API key or endpoint URL are invalid. I suggest double-checking these two values:

  • API Key: try generating a new API key for your AI Prompt Flow configuration.
  • Endpoint URL: The AI Prompt Flow currently works with any model that supports chat_completion APIs from OpenAI or Azure. The endpoint URL in our documentation will work: https://api.openai.com/v1/chat/completions. Your screenshot truncates your endpoint URL, though I suspect that you may be using a valid chat_completions endpoint.

Please let me know if you're still having issues after trying these steps and we would be happy to further assist.


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