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Team folders not displaying

  • 28 January 2022
  • 1 reply
  • 7 views

Hi Lucid


I am the Account Owner with an Enterprise account. I added new users to team folders but they are not showing in their Team Folders section. Even as Account Owner I added myself to another team but the folder does not show under my Team Folders. 

Hi John


Thanks for posting in the Lucidchart Community. Would you mind providing the URL of the Team Folder you're attempting to share along with the email addresses of the users who are currently unable to view it in this form so we can troubleshoot with you directly? Thanks again for your help and patience. 


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