SCIM Connector not Deprovisioning/Removing Old Users

Question

I recently re-enabled SCIM after the license change, and I audited out ~200 users that no longer needed access to Lucid.

Removing them from the Okta App does not remove them from Lucid, but adding a new user, then removing that added user works properly. How can I get Lucid and Okta to force update the user list on a bulk change without having to do it manually?

No error codes are appearing, and its hard to troubleshoot where the issue is arising.

Humas1985 · Accepted Answer

Hi @tyler andersonRegarding your primary concern - the bulk deprovisioning of users from Okta not being reflected in Lucidchart - unfortunately, there is no automated solution available for this specific issue.We will need to relyon to manual processes to fix this.Hope this helps - Happy to help further!!Thank you very much and have a great one!Warm regards

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