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Hello,

I have been createing flowcharts from mermaid code and all goes well until í copy the chart and paste it elsewhere (tried word and confluence), then only the containers in the chart are visible and none of the text within the containers, like this:
0_0?a=156&x=251&y=208&w=1515&h=255&store=1&accept=image%2F*&auth=LCA%2020949c3241788402b3212a2eeaf007d6c5ad5343e168025740f7a040d49116a4-ts%3D1758273449

Do you know what I can do to get all the info copied?

Hi ​@Becca G 

I only select it in Lucid, copy and paste in word/confluence. No embedding or import export. 

 


Hi ​@Lisajae, I’d like to investigate this issue further. Can you please share the Document Support PIN for this document so I can take a closer look? For instructions on generating a Support PIN, check out this Help Center article.


Hi ​@Becca G I have sent id to you in a message.


Hi ​@Lisajae, since your account is located in our EURO data region, I will be taking over from here. Thank you so much for providing your Document Support PIN! 

I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.