Hi ​@Becca G 

I only select it in Lucid, copy and paste in word/confluence. No embedding or import export. 

Hi ​@Lisajae, I’d like to investigate this issue further. Can you please share the Document Support PIN for this document so I can take a closer look? For instructions on generating a Support PIN, check out this Help Center article.

Hi ​@Becca G I have sent id to you in a message.

Hi ​@Lisajae, since your account is located in our EURO data region, I will be taking over from here. Thank you so much for providing your Document Support PIN! 

I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Hi ​@Zuzia S , I see this thread is marked as solved, does that mean the identified bug is resolved?

​@Lisajae thank you for following up! 

We usually mark a comment as ‘Best answer’ giving the current status of the issue/circumstances. Which means that although the bug is currently still being investigated by our engineers, the ‘Best answer’ will be updated as soon as a fix has been released.

Thanks for your patience! Let me know if you have any additional questions in the meantime.