For some reason, I cannot see most of lucicharts that I created previously under Home > My documents.
I still can access them if I have the direct URLs and make a duplicate of them. Then the copy will be shown in above place. Can you help to figure out why and fix this. Thanks!
Best answer by Cydney E
Hi Shawn,
Thanks for posting in the community! Since this post deals with locating your documents - I will have to ask for specific and private information. I have created a support ticket and I will help you via email.
If others have a similar issue to Shawn (documents no longer showing up in your document panel), please reach out to Lucid support by emailing support@lucid.co.
Thank you!
+2Hi Shawn,
Thanks for posting in the community! Since this post deals with locating your documents - I will have to ask for specific and private information. I have created a support ticket and I will help you via email.
If others have a similar issue to Shawn (documents no longer showing up in your document panel), please reach out to Lucid support by emailing support@lucid.co.
Thank you!
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