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For some reason, I cannot see most of lucicharts that I created previously under Home > My documents.  

I still can access them if I have the direct URLs and make a duplicate of them. Then the copy will be shown in above place. Can you help to figure out why and fix this. Thanks! 

 

Hi Shawn, 

Thanks for posting in the community! Since this post deals with locating your documents - I will have to ask for specific and private information. I have created a support ticket and I will help you via email. 

If others have a similar issue to Shawn (documents no longer showing up in your document panel), please reach out to Lucid support by emailing support@lucid.co. 

Thank you! 


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