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Migrate a chart from one Lucid account to another

  • January 22, 2025
  • 1 reply
  • 14 views

Kenneth C
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Hello,

Does anyone know how to migrate a lucid chart from one account to another?

We have a contract company that has some charts of our architecture in their lucid account. We need to move these to our account. How can we do this?

Thank you,

 

Ken

Best answer by Ambar D

Hi ​@Kenneth C, thank you for posting your question in the Lucid Community! Since this request will likely deal with account-specific and sensitive information, I am directing this to our support team to get you taken care of.

The team works through tickets in the order they are received, and you can expect a quick response to your email associated with your Lucid account. Please refer to that email for further correspondence.

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Ambar D
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  • Lucid community team
  • January 22, 2025

Hi ​@Kenneth C, thank you for posting your question in the Lucid Community! Since this request will likely deal with account-specific and sensitive information, I am directing this to our support team to get you taken care of.

The team works through tickets in the order they are received, and you can expect a quick response to your email associated with your Lucid account. Please refer to that email for further correspondence.


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