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(LucidScale) something went wrong creating one or more data sources

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I’m trying to import an AWS account using the python script method and keep getting this error importing the json file for multiple accounts. I’ve done it this way many times in the past, but now I can’t get any account to complete successfully. Am I the only one having this issue?

Lucidscale AWS

H

HannahAnswer

Lucid support team

Hi @jbenner

Thank you for following up with that screenshot.

Could you please provide the following information so we can investigate?

The number of regions you are attempting to import.
The import method you are using.

As a first step- could you try importing one region at a time, also with the "Additional Metadata" option unchecked, to see if the import goes through?

Thank you! Let me know if you have any additional questions or concerns, I’m happy to help!

Karsten B

Lucid support team

Hi there,

Can you give this another shot and if you are still having issues, can you post the error message?

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J

jbennerAuthor

It doesn’t give me much for an error message.

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H

HannahAnswer

Lucid support team

Hi @jbenner

Thank you for following up with that screenshot.

Could you please provide the following information so we can investigate?

The number of regions you are attempting to import.
The import method you are using.

As a first step- could you try importing one region at a time, also with the "Additional Metadata" option unchecked, to see if the import goes through?

Thank you! Let me know if you have any additional questions or concerns, I’m happy to help!

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J

jbennerAuthor

Its just one region using the python script method and I don’t see an “Additional Metadata” option.

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J

jbennerAuthor

I just tried again and it went through. Must have been a glitch in the matrix.

Thanks.

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