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I have a chart with multiple layers and buttons assigned to actions that reveal other layers.  I have tried multiple times to make a button show multiple layers and each time i work through it, and then try the action button again, it shows layers that are not set to show in the action frame.  I think this is a bug, has anyone else dealt with this problem?

Hi ​@MSSE Accounting, thank you for posting in the community! This may be related to how your toggle layer rules are set up. Could you please confirm if you have it set to ‘toggle’ or ‘show/hide’? 

Here’s a quick summary of what each option does:

  • Toggle: hide/show layer content like a light switch
  • Show: make layer content visible
  • Hide: make layer content invisible

If possible, please share a brief description of the steps taken leading up to the issue and any relevant screenshots. 

If the issue persists, can you please share the temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing.

For more information on generating a Support PIN, check out this Help Center article. This Support PIN doesn’t allow anyone but Lucid Support to take a look at your document, so you are safe to post it here.

Feel free to let me know if you have any questions, thank you!


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